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Refund and Privacy Policies

WMC LLC > Refund and Privacy Policies

Overview

At WMC LLC., we are committed to providing transparent, professional, and client-focused services. The policies outlined below are designed to ensure clarity in how we operate, how we safeguard your information, and how we handle payment-related matters. Our goal is to maintain open communication, uphold your trust, and deliver a smooth and secure experience from start to finish.

Refunds

WMC LLC. processes all written requests for refunds.  Our firm will review the entire contents of the client’s physical, electronic, and billing file when processing the request.  Within thirty (30) days, our firm will send a written response either denying the request, requesting more information, or granting the request.  The decision as to the response remains completely within the discretion of the firm.

 

Ultimately, the staff at WMC LLC. would like to avoid the need of ever having to consider a refund.  We are always aiming to be as transparent in our representation as possible.  So we encourage our clients to ask their questions or communicate their concerns to our office immediately.  We will then try to answer or address immediately.  Such a process also permits our firm to continue to grow and improve its services.  For example, we may change an internal process to prevent the misunderstanding in the future.

 

Methods of Payment:
We accept Visa & MasterCard

Privacy

Information Use and Sharing

 

We are the sole owners of the information collected on this site.  We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.  We will use your information to respond to you, regarding the reason you contacted us.

 

We will not share your information with any third party outside of our organization, other than as necessary or appropriate in order to provide services to you after being engaged to do so.  Unless you ask us not to, we may contact you via email in the future to inform you of updates to your account or changes to this privacy policy.  All client and cardholder’s personal and credit card details will be handled secure to ensure confidentiality and SSL encryption will be used to ensure sensitive data protection.  Your credit card, when billed, will read the descriptor CS and provide our customer service number (833) 465-5671.

SMS Terms & Conditions

By providing Western Management Consultants with your mobile number and by opting in, you consent to receive account-related text messages, such as payment reminders and other notifications, in connection with the services you have requested.

  • Message frequency may vary depending on your account activity.
  • By opting in, you confirm that you either own the number or have permission to use it for receiving account-related messages.
  • Standard message and data rates may apply.
  • To stop receiving messages, reply STOP to any text we send. You will receive a confirmation when your opt-out is processed.
  • For support, reply HELP to any text or email us at support@wmcllc.org.
  • If your device does not support MMS, messages may be delivered as SMS.
  • Wireless carriers are not responsible for undelivered or delayed messages.

Need Additional Help?

Contact us at support@wmcllc.org for questions related to refunds and returns.